Pittsburgh Cultural Trust Announces 2016-17 Accessibility Services for Patrons


 

PITTSBURGH CULTURAL TRUST ANNOUNCES
2016-17 ACCESIBILITY SERVICES FOR PATRONS

Pittsburgh, PA—The Pittsburgh Cultural Trust announced today that it remains committed to making performances and facilities accessible to all Pittsburgh Cultural Trust patrons and visitors to Trust facilities.  Various amenities are available for people who are blind or have low vision, deaf or hard of hearing, and individuals with mobility disabilities.  Guests at the August Wilson Center, Benedum Center, Byham Theater and Cabaret at Theater Square can anticipate the use of services that include: specialized playbills, audio-described performances, assisted listening devices, sign language interpretation, captioned performances and a host of parking and seating options.

“The Pittsburgh Cultural Trust serves over two million people per year with our programs and it is imperative that we do our best to ensure that our guests have what they need to best enjoy the events as well as their experience within the Cultural District facilities,” shared Rona Nesbit, Executive Vice president of the Pittsburgh Cultural Trust. “If we fail to pursue appropriate accessibility measures, it is the Trust that has the disability—not our guests.”

The Trust invests in excess of $120,000 annually in improving accessibility and offering more opportunities for individuals with disabilities.  In 2013, the Pittsburgh Cultural Trust created a Guest Services Center at the Benedum Center (237 7th Street) where the PNC Broadway in Pittsburgh series is held as well as a host of other programs produced by the Pittsburgh Cultural Trust and other Cultural District organizations.  The area provides guests with an accessible entrance, access to a box-office representative, and a seamless way for guests to pick up their assisted listening devices, audio description headsets and closed captioning devices before the show.  Among the audio description devices available is one developed by local individuals including Chris Evans and Stephani Ezatoff.

During the 2016-17 PNC Broadway in Pittsburgh season the following accommodations are available at the select performances included below.

American Sign Language Interpreted Performances take place on the final Sunday matinee of each Broadway run. Additionally, if there is a need for sign language interpretation for another Cultural Trust performance, please call 412-456-6666 and a representative would be happy to arrange the service. We request a minimum of two weeks to arrange the interpretive services. This service has been offered for PNC Broadway in Pittsburgh productions for the past 15 years.  To reserve seats in the section, in view of the signers please email customerservice@trustarts.org or call 412-456-6666.

2016-2017 Season ASL Performance Schedule

  • Kinky Boots—Sunday, September 25 at 1:00 pm, Benedum Center
  • Finding Neverland—Sunday, October 23 at 1:00 pm, Benedum Center
  • A Christmas Story—Sunday, November 27 at 1:00 pm, Benedum Center
  • Cheers Live—Sunday, January 1 at 1:00 pm, Heinz Hall
  • Curious Incident—Sunday, January 8 at 1:00 pm, Heinz Hall
  • Something Rotten!—Sunday, February 5 at 1:00 pm, Benedum Center
  • The Book of Mormon—Sunday, February 26 at 1:00 pm, Benedum Center
  • Riverdance—Sunday, March 19 at 1:00 pm, Benedum Center
  • The King and I—Sunday, April 9 at 1:00 pm, Benedum Center
  • Fun Home—Sunday, April 16 at 1:00 pm, Heinz Hall
  • Dirty Dancing—Sunday, May 28 at 1:00 pm, Heinz Hall
  • An American in Paris – A New Musical—Sunday, June 4 at 1:00 pm, Benedum Center

Audio Description, is a service designed for use by the blind and visually impaired. A trained describer details the action, set, props, and costumes seen on stage for the benefit of the audience members. In other words, the describer interprets the visual elements that may be important to someone who cannot see them. The describer begins preshow notes 15 to 20 minutes prior to curtain.

To make use of this service, patrons can pick up a wireless Sennheiser headset from Guest Services. To check out a headset for use during the performance, be prepared to leave your state identification card, driver’s license, or other form of ID with the house staff member working the Guest Service Center. Your card will be returned to you upon receipt of a headset following the show. Headsets are distributed on a first-come first-serve basis.

In addition to the performances listed, Audio Description can also be provided upon request for any show at the Benedum Center or Byham Theater. We ask that we’re given two weeks’ notice to make the necessary preparations.

2016-2017 Season Audio Described Performances

  • Kinky Boots—Saturday, September 24 at 2:00 pm, Benedum Center
  • Finding Neverland—Saturday, October 23 at 2:00 pm, Benedum Center
  • A Christmas Story—Saturday, November 26 at 2:00 pm, Benedum Center
  • Something Rotten!—Saturday, February 4 at 2:00 pm, Benedum Center
  • The Book of Mormon—Saturday, February 25 at 2:00 pm, Benedum Center
  • Riverdance—Saturday, March 18 at 2:00 pm, Benedum Center
  • The King and I—Saturday, April 8 at 2:00 pm, Benedum Center
  • An American in Paris – A New Musical—Saturday, June 3 at 2:00 pm, Benedum Center

The Closed Captioning technology involves an operator scrolling through the script, in time with what is taking place on stage. Patrons will be given hand held devices where text will appear in time with the dialog. The service is designed to benefit patrons who are deaf, hard of hearing and may use English as a second language.

2016-2017 Season Closed Captioned Performances

  • Kinky Boots—Sunday, September 25 at 1:00 pm, Benedum Center
  • Finding Neverland—Sunday, October 23 at 1:00 pm, Benedum Center
  • A Christmas Story—Sunday, November 27 at 1:00 pm, Benedum Center
  • Cheers Live—Sunday, January 1 at 1:00 pm, Heinz Hall
  • Curious Incident—Sunday, January 8 at 1:00 pm, Heinz Hall
  • Something Rotten!—Sunday, February 5 at 1:00 pm, Benedum Center
  • The Book of Mormon—Sunday, February 26 at 1:00 pm, Benedum Center
  • Riverdance—Sunday, March 19 at 1:00 pm, Benedum Center
  • The King and I—Sunday, April 9 at 1:00 pm, Benedum Center
  • Fun Home—Sunday, April 16 at 1:00 pm, Heinz Hall
  • Dirty Dancing—Sunday, May 28 at 1:00 pm, Heinz Hall
  • An American in Paris – A New Musical—Sunday, June 4 at 1:00 pm, Benedum Center

Available amenities for individuals who are Blind or Have Low Vision:

  • Large Print Playbills available at all PNC Broadway in Pittsburgh shows, all Trust Presents shows, and all Citizen’s Bank Children’s Theater Series and EQT Bridge Theater Series shows.
  • Braille Programs available at select events
  • Audio-Described Performances for select shows at the Benedum Center
  • Guide dogs gladly accommodated. Please inquire when buying tickets.

Available amenities for individuals who are Deaf or Hard of Hearing

  • Assistive Listening Devices available at the Benedum Center, Byham Theater, August Wilson Center, and Cabaret at Theater Square.
  • Hearing loop technology for guests who have t-coil enabled hearing aids.
  • Sign Language Interpretation at the last Sunday matinee of each Broadway show and upon request
  • Captioned Performances at the last Sunday evening of each Broadway show

Available amenities for individuals who have Mobility Disabilities

  • Accessible Parking located close to venues
  • Courtesy Wheelchairs
  • Curbside Assistance
  • Accessible Entrances
  • Accessible Seating
  • Accessible Restrooms

Doormen and ushers are available for assistance at every performance.

If you have specific questions, please feel free to ask your ticketing representative or call the facility directly:

August Wilson Center: 412-471-2833
Benedum Center: 412-456-2600
Byham Theater: 412-456-1350
Harris Theater: 412-456-1350
O’Reilly Theater: 412-316-8200
Wood Street Galleries: 412-471-5605

If a wheelchair location is desired, please notify the ticket service representative at the time of purchase. This will help us ensure that the fixed seat will be removed prior to your arrival at the theater.

Pittsburgh Cultural Trust
The Pittsburgh Cultural Trust has overseen one of Pittsburgh’s most historic transformations: turning a seedy red-light district into a magnet destination for arts lovers, residents, visitors, and business owners. Founded in 1984, the Pittsburgh Cultural Trust is a non-profit arts organization whose mission is the cultural and economic revitalization of a 14-block arts and entertainment/residential neighborhood called the Cultural District. The District is one of the country’s largest land masses “curated” by a single nonprofit arts organization. A major catalytic force in the city, the Pittsburgh Cultural Trust is a unique model of how public-private partnerships can reinvent a city with authenticity, innovation and creativity.  Using the arts as an economic catalyst, the Pittsburgh Cultural Trust has holistically created a world-renowned Cultural District that is revitalizing the city, improving the regional economy and enhancing Pittsburgh’s quality of life. Thanks to the support of foundations, corporations, government agencies and thousands of private citizens, the Trust stands as a national model of urban redevelopment through the arts.

Follow us on Twitter @CulturalTrust, and like us on Facebook

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